Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Jaya Auto Spare Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.

Please return your purchase to the following address:
Jaya Auto Spare Sdn Bhd (829561-W)
No. 18, Jalan Ros Merah 2/2,
Taman Johor Jaya,
81100 Johor Bahru, Johor.

Please contact us at jayaautosb@yahoo.com or 07-355 5355 / 016-733 2749 if you have any questions or doubts.